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by Michael John Scott
Under the shift, once passengers have boarded, they are safe and will not be removed from the plane, period. United employees who need to fly must check in an hour before boarding, reports CNN, meaning passengers can still be denied their seat, but they’ll find out at the gate.
No crew member “can displace a customer who has boarded an aircraft,” according to a United email obtained by TMZ. A United spokesperson confirmed the policy change, calling it “one of our initial steps in a review of our policies.”Click here for reuse options!